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  • Services
    • Website Content Writing
    • Blog Writing Service
    • Email Copywriting
    • Menu Writing Service
    • Event and Wedding Venue Brochures
    • Product Description Writing
  • Shop
  • Portfolio
  • About
  • The Library
  • Business Toolkit
  • Contact
  • Lake view in Granbury, Texas where we learned a lesson about delivering on your promises
    Hospitality Marketing

    The Quickest Way to Lose Customers

    November 3, 2020 /

    After a sleepless night of tossing and turning, jarred awake every few minutes by the A/C roaring to life, I finally began to drift off around 7:00 AM.  Then… BANG! Thunder that sounded like Zeus himself was chucking lightning bolts at the foot of the bed, and a torrential downpour like marbles pelting the metal roof. I groaned and rolled over, trying to find a comfortable position on my lumpy pillow. But then the wind picked up, adding to the ferocity of the storm and whistling through chinks in the window facing the lake.  “Our firewood is getting soaked,” I told Kirby, who also could not sleep.  I got up…

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