How to Work With Freelancers: 9 Tips for Better Project Results
Ever said some version of the following? “It’s so hard to find good freelancers.” “Freelancers just don’t feel like part of the team.” “Freelancers aren’t reliable enough.” Through my freelance career, I’ve worked with dozens of small businesses. And I’ve learned that the success of freelance gigs comes down to a lot more than how well the contractor knows their stuff. Here’s what potential clients should know about how to work with freelancers for a happy, productive relationship and projects you’ll both be proud of. 1. Get Crystal-Clear on the Project Details in Advance—Every Time A new freelancer/business owner relationship is a bit like dating. You’re getting to know each…
How to Respond to Online Reviews in 10-ish Minutes Per Day
Last week, I went to a fancy restaurant with my husband for a nice dinner. I put on a dress, a little makeup, and (gasp) actually did something with my hair. So this was clearly a special occasion. When we got to the restaurant, we were told that there would be an hour wait, even though we had a reservation. An inauspicious beginning, but these things happen. So we found a place to wait. After an hour and 15 minutes, we were finally sat. And we sat. And sat. And sat. For another 20 minutes before we were approached to place our drink order. Which came out wrong. Then we…
Can Task Batching Work for Hospitality Pros?
It’s a crummy feeling. You started the day with a fire under your butt and pep in your step. You were going to accomplish all the things. But then that early site visit ran long, or a colleague pulled you into an unexpected meeting. You went looking for that one email, and ended up spending an hour bogged down in the inbox. By the end of the day, you’ve been running hard, busy busy busy. But nothing is checked off the list and you don’t feel like you’ve made any progress. This is a universal problem in our highly connected world. Every email, text message, Slack notification, or social media…
