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  • Services
    • Website Content Writing
    • Blog Writing Service
    • Email Copywriting
    • Menu Writing Service
    • Event and Wedding Venue Brochures
    • Product Description Writing
  • Shop
  • Portfolio
  • About
  • The Library
  • Business Toolkit
  • Contact
  • Restaurant Review
    Small Business & Productivity

    How to Respond to Online Reviews in 10-ish Minutes Per Day

    March 11, 2022 /

    Last week, I went to a fancy restaurant with my husband for a nice dinner. I put on a dress, a little makeup, and (gasp) actually did something with my hair. So this was clearly a special occasion. When we got to the restaurant, we were told that there would be an hour wait, even though we had a reservation. An inauspicious beginning, but these things happen. So we found a place to wait. After an hour and 15 minutes, we were finally sat. And we sat. And sat. And sat. For another 20 minutes before we were approached to place our drink order. Which came out wrong. Then we…

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    10 Questions to Ask Yourself if You Want to Work from Home

    September 26, 2019
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    One Year Down as a Freelance Writer — Here’s What I’ve Learned

    February 18, 2020
    A male and female chef in a kitchen plating oysters

    How to Prioritize Restaurant Employee Wellness

    May 12, 2020
  • hospitality task batching
    Small Business & Productivity

    Can Task Batching Work for Hospitality Pros?

    September 15, 2020 /

    It’s a crummy feeling.  You started the day with a fire under your butt and pep in your step. You were going to accomplish all the things.  But then that early site visit ran long, or a colleague pulled you into an unexpected meeting. You went looking for that one email, and ended up spending an hour bogged down in the inbox.  By the end of the day, you’ve been running hard, busy busy busy. But nothing is checked off the list and you don’t feel like you’ve made any progress.  This is a universal problem in our highly connected world. Every email, text message, Slack notification, or social media…

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    Restaurant Review

    How to Respond to Online Reviews in 10-ish Minutes Per Day

    March 11, 2022
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    10 Questions to Ask Yourself if You Want to Work from Home

    September 26, 2019
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    How to Prioritize Restaurant Employee Wellness

    May 12, 2020
  • A male and female chef in a kitchen plating oysters
    Small Business & Productivity

    How to Prioritize Restaurant Employee Wellness

    May 12, 2020 /

    Once upon a time, I worked at a high-volume shot bar in downtown Boston. The hours were incredibly long, the place had three stories, and the patrons weren’t always very nice. So it could be a tough job. Male customers and bachelorette parties high on sisterhood often offered to buy us shots behind the bar, which we were allowed to take with manager approval. But there was also usually a little secret vodka mixed in with our sodas, which we sipped throughout the night just to make it to 2:00 AM.  At this bar, I had a coworker we’ll call Steph. Steph was a lot of the things you’d want…

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    10 Questions to Ask Yourself if You Want to Work from Home

    September 26, 2019
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    Can Task Batching Work for Hospitality Pros?

    September 15, 2020
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    How to Work With Freelancers: 9 Tips for Better Project Results

    August 9, 2022
  • woman working at a coffee shop in face mask and shield
    Thoughts & Scribbles

    We can reopen restaurants. Here’s why we should not.

    May 5, 2020 /

    Across the country, states are allowing retail stores, movie theaters, and restaurants to reopen with restrictions in place to prevent the further spread of COVID-19. And while retail may be able to make the necessary adjustments to minimize risks, the nature of restaurants makes reopening a dangerous proposition. On a state level, new cases of the novel coronavirus have not been consistently going down, as this graph from the New York Times shows. And on a national level, more Americans have died from the coronavirus in the past three months than from the entire Vietnam War. So is this really the time to put groups of people into enclosed spaces…

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    The Art of Not Writing

    December 12, 2019
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    What a Difference a Decade Makes

    January 2, 2020
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    The EDWC Awards -“Food Copywriting At Home” Edition

    October 17, 2019
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    Hospitality Marketing

    Resources for Restaurant Relief During COVID-19

    April 16, 2020 /

    Times have never been more uncertain for the restaurant, event, hotel, and hospitality industries. With dining rooms closed and people encouraged to stay at home, restaurateurs have found that staying afloat requires a Herculean effort.  Unfortunately, from my position on the periphery of the industry, there isn’t much I can do to help. All I can do is share whatever information I have with anyone who will read it. So I’ve put together a list of resources to help independent restaurant owners during this crazy time. Some are grant and relief funds and some are discounts that may be helpful. They may not be huge savings on their own, but…

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    What Will Make Restaurant Guests Feel Safe During COVID-19?

    September 1, 2020
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    Get Started with Google Analytics for Restaurants

    October 6, 2020
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    5 Tips for a Successful Restaurant Takeout Operation

    April 22, 2020

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